Frequently Asked Questions

At the Bridge I got in the wrong lane and went through the SunPass Only Lane by mistake, how do I pay the toll?

Toll payments for previous passage should be made payable and mailed to:
FDOT Turnpike Enterprise 
PO Box 310 
Ocoee, Florida 34761

 

Include a note with the name of the Toll Plaza “Mid-Bay Bridge”, the date, approximate time, make, model and license plate number of the vehicle. The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. If payment is being made beyond ten days of previous passage please include a $2.50 administration charge. Click on Tolls at the top of the page for additional information.

I didn't have any cash and was given an IOU, how do I pay the toll?

IOU payments should be made payable and mailed to:
FDOT Turnpike Enterprise
PO Box 310
Ocoee, Florida 34761

 

Include a note with the name of the Toll Plaza “Mid-Bay Bridge”, the date, approximate time, make, model and license plate number of the vehicle. The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. If payment is being made beyond ten days of previous passage please include a $2.50 administration charge. Click on Tolls at the top of the page for additional information.

I lost my IOU, how do I pay the toll?

Toll payments for previous passage should be made payable and mailed to:
FDOT Turnpike Enterprise
PO Box 310
Ocoee, Florida 34761

 

Include a note with the name of the Toll Plaza “Mid-Bay Bridge”, the date, approximate time, make, model and license plate number of the vehicle. The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. If payment is being made beyond ten days of previous passage please include a $2.50 administration charge. Click on Tolls at the top of the page for additional information.

Can I pay the toll with a credit card?

No. The acceptable forms of payment are as follows:

 

  • At the Mid-Bay Bridge Toll Plaza there are three manned mixed-use lanes in each direction which accept cash, local check or SunPass and one dedicated SunPass Only lane in each direction. The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. Click on Tolls at the top of the page for additional information.

 

  • The Spence Parkway is an All-Electronic Toll (AET) Toll-by-Plate (TBP) facility. A photograph is taken of the vehicle license plate and an invoice is mailed to the first registered owner of the vehicle on a monthly basis which includes all accumulated tolls transactions for the month plus a $2.50 per invoice administrative fee and payment option information. The TBP toll on the Spence Parkway is $2.00 each way for a two-axle vehicle with an additional $2.00 each way for every axle over two. Click on Tolls at the top of the page for additional information.

 

Contact the FDOT Florida’s Turnpike Enterprise at 813-233-4240 for more information.

What is the fine for not paying the toll?

Fine is determined by the Courts, can be up to $100.00.

I used the Spence Parkway recently, when will I receive the Toll-by-Plate (TBP) bill in the mail?

Invoices are mailed monthly by the FDOT Florida’s Turnpike Enterprise. Contact the Toll-by-Plate Call Center at 888-824-8655 for more information.

I lost my Toll-by-Plate (TBP) invoice, how can I pay it?

Toll-by-Plate (TBP) Payments can be made by:

  • Pay by Check made payable and mailed to:
    Toll-By-Plate 
    PO Box 105477 
    Atlanta, GA 30348-5477
    Include the license plate number of the vehicle on the check.

 

  • Pay by Phone: 888-824-8655.

 

 

  • Pay On-line, go to TollbyPlate.com. The TBP toll on the Spence Parkway is $2.00 each way for a two-axle vehicle with an additional $2.00 each way for every axle over two. Click on Tolls at the top of the page for additional information.
I received a Uniform Traffic Citation (UTC) in the mail and can't find it, where do I send the payment?

Uniform Traffic Citation (UTC) payments should be made payable and mailed to:
Toll-By-Plate 
PO Box 880069 
Boca Raton, FL 33488-0069
The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. The TBP toll on the Spence Parkway is $2.00 each way for a two-axle vehicle with an additional $2.00 each way for every axle over two. Click on Tolls at the top of the page for additional information.

I received an Unpaid Toll Violation (UTV) in the mail and can't find it, where do I send the payment?

Unpaid Toll Violation (UTV) payments should be made payable and mailed to:
Toll-By-Plate
P.O. BOX 105477 
Atlanta, Georgia 30348-5477
The cash toll at the Mid-Bay Bridge is $4.00 each way for a two-axle vehicle with an additional $4.00 each way for every axle over two. The TBP toll on the Spence Parkway is $2.00 each way for a two-axle vehicle with an additional $2.00 each way for every axle over two. Click on Tolls at the top of the page for additional information.

Why is there a $2.50 per invoice Administration Fee on the Toll-by-Plate (TBP) invoice?

The $2.50 Administration Fee is charged by Florida’s Turnpike Enterprise. The administrative charge covers the costs of administering the TOLL-BY-PLATE tolling program. It includes reviewing photographic images of license plates captured at the tolling point, generating and sending invoices, processing toll payments received, and other related costs. Call the Toll-by-Plate Call Center at 888-824-8655 for more information.

My car has a different state license plate than my trailer (i.e., Florida/Michigan), where is the Toll-by-Plate (TBP) invoice mailed?

An invoice will be mailed to the first registered owner of the license plate captured by the camera.

Who gets the Toll-by-Plate (TBP) invoice when a flatbed is towing a vehicle?

An invoice will be mailed to the first registered owner of the license plate captured by the camera.

I was in a rental car, who receives the bill for the toll?

Go to TollbyPlate.com or contact the Toll-by-Plate Call Center at 888-824-8655 for this information.

Does the Mid-Bay Bridge or the Mid-Bay Bridge Connector recognize toll payment devices from other states?

At this time the SunPass program is compatible with Georgia and North Carolina.

What is Toll-By-Plate (TBP)?

Toll-By-Plate is a state wide program implemented by Florida’s Turnpike Enterprise. Without slowing or stopping a photograph is taken of the license plate and a bill is mailed to the first registered owner of the vehicle. Each monthly invoice includes all accumulated monthly toll-by-plate transactions and a $2.50 per invoice administration fee. For more information regarding toll-by-plate contact the toll-by-plate call center at 888-824-8655.

Why do I have to pay a cash toll at the Bridge?

The Mid-Bay Bridge is not set up for Toll-by-Plate at this time. For motorist convenience there are three manned mixed-use lanes in each direction which accept cash, local check or SunPass and one dedicated SunPass Only lane in each direction.

I have a leased vehicle, why am I receiving a Toll Violation Notice from my leasing company?

The Spence Parkway is a Toll-by-Plate (TBP) facility which means a photograph is taken of the vehicles license plate and an invoice, which includes a $2.50 administrative fee, is mailed to the first registered owner, in this case the leasing company.

I paid the $4.00 toll at the Bridge. Why am I receiving a Toll-by-Plate (TBP) invoice in the mail for $6.50?

Most likely you travelled the newly opened Spence Parkway which continues around Niceville from the Mid-Bay Bridge to SR85. The Parkway has its own Tolling Point which utilizes Toll-By-Plate (TBP), an All-Electronic Tolling (AET) system in which a photograph is taken of the vehicles license plate and an invoice is mailed to the first registered owner of the vehicle. Invoices are mailed on a monthly basis and include all accumulated toll transaction and a $2.50 per invoice administrative fee. The Mid-Bay Bridge is not set up for Toll-by-Plate billing at this time.

What are the current traffic conditions on the Bridge?

Please contact the Florida Department of Transportation Source for Traffic Information by dialing 511 or visiting www.fl511.com or the Okaloosa County Citizens Information Line at 850-609-7000.

Is the Bridge open?

Please contact the Florida Department of Transportation Source for Traffic Information by dialing 511 or visiting www.fl511.com or the Okaloosa County Citizens Information Line at 850-609-7000.

How can I purchase a SunPass?

 

  • At the Toll Plaza Administration Building, 1200 White Point Road, Niceville, FL with cash, check, credit or debit card.

 

  • At any CVS or Walgreens Pharmacy, Publix Grocery Store in Florida or at any Florida Welcome Center.
How do I contact SunPass about my account?

At SunPass.com or by calling 1-888-TOLLFLA (1-888-865-5352).

What is the height/width clearance at the Toll Plaza?

All lanes at the Mid-Bay Bridge Toll Plaza and Spence Parkway Gantry Tolling Point have a 17′ height clearance. The lane width at the Bridge is the widest in the far right lanes in each direction at 14.5′. The inner three lanes in each direction at the Bridge are 14′ wide as are both lanes in each direction on the Parkway.